1. Introduction
TransUp Tech LLC ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our TransUp Paycheck Studio service.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Account Information: Name, email address, password, phone number
- Business Information: Company name, address, contact details, logo
- Worker Information: Employee/contractor names, addresses, Social Security Numbers (SSN), tax information, bank account details for direct deposit
- Financial Information: Salary, payment amounts, deductions, tax withholdings
- Tax Forms: W-4, W-9, I-9 form data
2.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Device information (type, operating system, browser)
- IP address and general location data
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service
- Process payroll and generate pay stubs
- Create and manage employment contracts
- Send transactional emails (paychecks, contracts, notifications)
- Process payments and subscriptions
- Respond to customer support requests
- Improve and optimize our Service
- Comply with legal obligations
- Protect against fraud and unauthorized access
4. Data Security
We implement robust security measures to protect your data:
- Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
- Sensitive Data Protection: SSNs, bank account numbers, and other sensitive information are encrypted with additional security layers
- Access Controls: Strict access controls and authentication mechanisms
- Regular Audits: Periodic security assessments and penetration testing
- Secure Infrastructure: Hosted on enterprise-grade cloud infrastructure with SOC 2 compliance
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate the Service (email providers, payment processors, cloud hosting)
- Legal Requirements: When required by law, subpoena, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5.1 Third-Party Service Providers
We use the following categories of service providers:
- Cloud infrastructure (database hosting, storage)
- Email delivery services (transactional emails)
- Payment processing (subscription billing)
- Analytics (usage tracking, performance monitoring)
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account termination:
- Account data is deleted within 30 days
- Payroll records may be retained for 7 years for tax compliance
- Backup copies are purged within 90 days
You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Opt-out: Opt out of marketing communications
- Restrict Processing: Request limitation of data processing
To exercise these rights, contact us at privacy@transuptech.com.
8. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for the Service to function (authentication, security)
- Analytics Cookies: Help us understand how users interact with the Service
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling essential cookies may affect Service functionality.
9. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising CCPA rights
We do not sell personal information.
10. International Data Transfers
Your data may be transferred to and processed in the United States or other countries where our service providers are located. We ensure appropriate safeguards are in place for international transfers.
11. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
TransUp Tech LLC
Privacy Officer
2114 N Flamingo Road #2344
Pembroke Pines, FL 33028-3501
Email: privacy@transuptech.com
Phone: +1 (339) 218-9673
14. Data Protection Officer
For data protection inquiries, you may also contact our Data Protection Officer at dpo@transuptech.com.